Effectively communicating in the workplace and in business requires an ability to connect with and get along with others. According to research and the many profiling tools for sales, success, service and teams, you will connect most with people who are most like you, people who you like!
Yet, at sometime in your life, business and/or career you will come across people you don’t like. You may have to work with them. You may have to do business with them. It’s inevitable. You cannot love everyone! Not everyone will love you!
So what do you do if you do not like someone, do not agree with their point of view or find you have no common ground. Do you really need to agree with, approve of or like someone to create connection with them?
According to Craig Harper, Australian author and coach, the answer is “No”. The key is to realize that you simply need to understand them. He suggests, if only for a minute, “to see the world through their particular view”, from their perspective. This doesn’t mean you have to enjoy the view, be aligned with their thinking or even support their cause. You simply need to be able to understand or relate to, is their version of reality, to see what they’re seeing.
This means you approach differences by building a bridge of respect first, a bridge that permits education or dialogue or learning, a bridge that does not necessarily require you “like” each other, just that you understand and connect for the best possible outcome. You never know where it will lead to.
Effectively communicating in the workplace and in business requires an ability to connect with and get along with different people, from different backgrounds and different cultures.
We all have the ability to connect – the question is do we really want to?
To understand is not to endorse. To connect is not to conform.